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Frequently asked questions

You can find answers to the most common questions here. If you can't find what you're looking for, please reach out to our support team here.
General information
What is EdenMountain?open
Is EdenMountain a bank?open
Can anyone use the EdenMountain marketplace?open
I have a question or concern that isn't answered here.open
Definitions
What is an ENOR?open
What is the 'Deed of Ownership'?open
What is the definition of 'Originator' on EdenMountain?open
What is the definition of 'Seller' on EdenMountain?open
What is the definition of 'Buyer' on EdenMountain?open
What is the definition of 'Verified' on EdenMountain?open
What is the definition of 'Originator's Preference' on EdenMountain?open
What is the definition of 'Buyer’s Intent' on EdenMountain?open
What is an 'Originator's Repurchase Option' and how is it defined on EdenMountain?open
What is the definition of 'Validity Period' on EdenMountain?open
What is the definition of 'Annual Adjustment' on EdenMountain?open
What is the definition of 'Repurchase Price at the end of the validity period' on EdenMountain?open
How is the ‘Repurchase Price’ of an Originator’s Repurchase Option calculated?open
ENORs
What currency is used on EdenMountain?open
How is the territory of an ENOR defined?open
How is the price of an ENOR determined? open
What are the different statuses of an ENOR on the platform?open
Where can I find detailed information about a specific business or ENOR?open
Have Sellers' identities been verified? open
Is the Buyer responsible for due diligence on Sellers and their ENORs?open
Privacy and security
How secure is the EdenMountain platform?open
How does EdenMountain ensure user privacy and data security?open
Are EdenMountain members' profiles public?open
What happens if a listing is inaccurate?open
Getting started
Is EdenMountain available in my region?open
Are there any costs involved?open
What payment methods are accepted on your marketplace?open
Are there any specific technical requirements to access and use the Platform?open